Engineer Hassan Mohammed Makki, Head of Waste Services Section was recognized for efforts to establish an efficient solid waste collection system in Dubai in the context of challenges such as rapid development and urban growth. His work has also enhanced awareness about waste issues in the Emirate besides developing a greater appreciation for municipal waste services. His primary accomplishment is the realigning of municipal waste services in a direction consistent with internationally accepted principles such as sustainable development. He has also streamlined management processes to reflect current realities and fostered a customer focused approach in the delivery of services.